I have received an email saying I have a payment to manage.

We send out an automatic email when there is a payment to manage in the online bank and/or app.

This email is also sent to customers who pay their invoice with automatic transfer from their own bank. 

If you have an active standing transfer, you can disregard the email about a payment to manage.

NOTE! Please remember that it is your responsibility as a customer to ensure your invoices are paid on time.