My application
- Can old attachments be used for a new loan application?
- How can I make an electronic signature?
- How can I check the status of my application?
- Can I change my credit account?
- Why was my application denied?
- Can I apply if I'm currently undergoing debt collection?
Onlinebanken & Resurs app
- How do GekƄs bonus checks work?
- Where can I find my support tickets?
- How do I log out from the app/online bank?
- What is the difference between online bank for private and corporate customers?
- I can't log in to the online bank/app
- What is theĀ ResursĀ app?
My loan
- When will the loan be paid into my account?
- I have fully paid off my loan, can I get a confirmation of this?
- I have received a reminder for a loan I did not take out. What should I do?
- What payment options do I have for my private loan?
- Can I take out a consumer loan to use as equity when buying a home?
- Can I pay off my credit at once?
My card
- Which cards have a PIN code?
- Can I make wire transfers or cash withdrawals from my retail finance account?
- How can I increase my retail finance account credit limit?
- What happens to the account when the credit is paid off?
- How can I check my balance on my Resurs card?
- I have been approved for credit. Can I shop before I receive the card?
My insurance
Other
- How do I send a message to Resurs?
- I want to return an item or a purchase is canceled, what happens to my invoice?
- How do I make a complaint about a product I have purchased?
- Can I make a larger monthly payment or make extra repayments on my loan/credit?
- Termination of the customer relationship
- Refund policy
My invoice
- I want to dispute an invoice
- I want to pay off my debt in full
- IĀ can'tĀ pay from online bank or theĀ ResursĀ app
- I have questions about my invoice
- Why did I receive two payment details with my invoice?
- Is my reference number always the same?