My application
- Can old attachments be used for a new loan application?
- How can I make an electronic signature?
- What is the status of my application?
- Can I change my credit account?
- Why was my application not approved?
- What should I do if the link to my application doesn't work?
Onlinebanken & Resurs app
- Why is my available credit higher than my credit limit?
- Where can I find my support cases?
- What is the difference between online banking for personal and business customers?
- How do I access the live chat?
- Where can I find my annual statement?
- How do I pay off my debt in full?
My loan
- When will my loan be paid out?
- I have paid off my loan, can I get confirmation of this?
- How does payment for my personal loan work?
- How do I pay the entire balance on my credit account?
- How do I apply for a personal loan with Resurs?
- What interest rate will I get when I borrow money?
My card
- Can I deposit extra money into my Mastercard or store credit?
- When will I receive my renewal card?
- Which cards have a PIN?
- Can I make cash withdrawals from my partner account?
- What happens to the account when the credit is paid off?
- How can I see my current balance and available amount?
My insurance
Other
- Where can I find my receipt?
- What happens to the invoice when I have returned a purchase?
- How do I file a claim for a product I purchased?
- Can I make an extra payment on my loan or credit?
- Right of Withdrawal
- How can I stop direct payment or e-invoice to Resurs?
My invoice
- Why can't I find my invoice?
- I want to dispute an invoice
- I cannot pay via online banking or the Resurs app
- Why did I receive two payment details with my invoice?
- Is my reference number always the same?
- How do I choose a payment plan?