Right of Withdrawal

Our customers have a 14-day right of withdrawal for all our credits. If you want to cancel a loan or credit, please contact our customer service.

You can contact customer service by sending us a message or starting a chat with us.

When you are logged in, you can find the option to send messages under "My Resurs" and then "Send message." We usually respond within 1–2 business days.

You can find the chat function in the bottom-right corner of the online bank and under "My Resurs" in the app.