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  • How do I send a message to Resurs?
  • I want to return an item or a purchase is canceled, what happens to my invoice?
  • How do I make a complaint about a product I have purchased?
  • Can I make a larger monthly payment or make extra repayments on my loan/credit?
  • Termination of the customer relationship
  • Refund policy
  • How can I stop direct payment or e-invoice to Resurs?
  • How do I upload documentation?
  • I have not received the item I financed through Resurs. Do I still have to pay?
  • My account has now been transferred to a collection agency. Can't I just make an agreement with Resurs?
  • Why have I received a letter from a debt collection agency regarding my debt to Resurs?
  • I want to return the item I purchased. How do I proceed?
  • What happens if I do not pay the installment by the due date?
  • I have received a reminder and cannot pay. How can we resolve this?
  • I want to become a partner
  • Are there benefits to canceling unused credit?
  • Can I change the address where I receive my invoices?
  • Recording of Customer Service Calls
  • What should I do if someone else has applied for credit using my personal identification number?
  • How do I unsubscribe from advertisements and offers?
  • Have you received the return?
  • How do I get a copy of my account statement?
  • I have moved and have a new address. Do I need to inform Resurs about my move?
  • How do I apply for credit with your partners?
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